You Can Now Request For Self-Cancellation & Amendment of Bus Tickets In Your Easybook Account!
May 20, 2020
Need to amend or cancel your bus ticket due to a change in travel plans? Fret not as you can now book your bus ticket with ease, knowing each bus operator’s refund and reschedule policy.
Easybook is also offering a convenient way for you to request a cancellation or reschedule your ticket anytime and anywhere. All you need to do is login to your Easybook account, take a look at our step-by-step guide and your request will be completed in just a few clicks away! Alternatively, you may contact our customer service team via email, live chat or Whatsapp for additional assistance.
Check out the list of participating bus operators:
Refund
Bus Operator | Period (days before actual departure date) | Eligible refund amount of total ticket | Remarks |
Cityline Travel Pte Ltd | 8 days | 50% |
|
Pahang Lin Siong Motor Co Bhd | 8 - 15 days | 100% |
|
SMB Express | 4 days | 70% |
|
Sri Maju Group | Case by case | Case by case | Contact us for info |
Star Qistna Express | 8 days | 80% |
|
Superior Coach & Tour | 8 days | 50% |
|
The One Travel & Tours | 8 days | 80% | Case by case basis, contact us for info |
Transtar Travel Pte Ltd | 8 days 5 - 7 days 2 - 4 days Less than 48 hours | 60% 40% 20% Non-refundable |
|
Last updated 03 September 2020
Reschedule
Bus Operator | Period (days before actual departure date | Reschedule Fee | Remarks |
Beh Travel & Tours Sdn Bhd | 9 days | No charge |
|
Billion Stars | 9 days | RM15 |
|
Cityline Travel Pte Ltd | 5 days | S$10 per ticket per way |
|
Coachliner 707 Travel & Tours Sdn Bhd | 9 days | No charge |
|
Enrich Global Holidays Services Sdn Bhd | 9 days | RM10 |
|
Golden Coach (S) | 5 days | S$5 per ticket |
|
Grassland Penang Prangin Mall | 9 days | No charge |
|
Gurun Supernice Enterprise | 9 days | No charge |
|
Intercity Coach | 9 days | No charge |
|
Kerian Mewah Agency | 9 days | No charge |
|
KPB Ekspress | 9 days | No charge |
|
Lapan Lapan Travel (88 快车) | 5 days | S$5 per ticket |
|
Luxury Coach Service | 5 days | S$25/transaction + fare difference apply |
|
Meridian Holidays Sdn Bhd | 7 days | RM10 |
|
Penang Billion Stars | 9 days | RM15 |
|
SC Southern Travel & Tours Sdn Bhd | 5 days | RM5 |
|
Sinar Afiqah Enterprise | 9 days | No charge |
|
SMB Express | 9 days | RM5 |
|
Sri Maju Group | Case by case | Contact us for info |
|
Star Qistna Express | 5 days | No charge for non-peak period. Top-up of fare difference apply during pre-peak or peak period |
|
Suasana Edaran Express | 5 days | 10% from ticket price |
|
Superior Coach & Tour | 7 days | S$5 per transaction |
|
Super-Nice Express Pte Ltd | 4 days | S$5 per ticket |
|
Supernice Grassland | 3 day | RM5 |
|
The One Travel & Tours | 9 days | 20% of ticket value | Reschedule is case by case basis |
Transtar Travel Pte Ltd | 5 days | S$10 per ticket per way |
|
Last updated 03 September 2020
*Please refer to the detailed refund and reschedule policy here.
*All information is correct as of 16 July 2020 and may change from time to time, depending on the operator.