You Can Now Request For Self-Cancellation & Amendment of Bus Tickets In Your Easybook Account!
May 11, 2020
Need to amend or cancel your bus ticket due to a change in travel plans? Fret not as you can now book your bus ticket with ease, knowing each bus operator’s refund and reschedule policy.
Easybook is also offering a convenient way for you to request a cancellation or reschedule your ticket anytime and anywhere. All you need to do is login to your Easybook account, take a look at our step-by-step guide and your request will be completed in just a few clicks away! Alternatively, you may contact our customer service team via email, live chat or Whatsapp for additional assistance.
Check out the list of participating bus operators:
Refund
|
Bus Operator |
Period (days before actual departure date) |
Eligible refund amount of total ticket |
Remarks |
|
Cityline Travel Pte Ltd |
8 days |
50% |
|
|
Pahang Lin Siong Motor Co Bhd |
8 - 15 days |
100% |
|
|
SMB Express |
4 days |
70% |
|
|
Sri Maju Group |
Case by case |
Case by case |
Contact us for info |
|
Star Qistna Express |
8 days |
80% |
|
|
Superior Coach & Tour |
8 days |
50% |
|
|
The One Travel & Tours |
8 days |
80% |
Case by case basis, contact us for info |
|
Transtar Travel Pte Ltd |
8 days 5 - 7 days 2 - 4 days Less than 48 hours |
60% 40% 20% Non-refundable |
|
Last updated 03 September 2020
Reschedule
|
Bus Operator |
Period (days before actual
departure date |
Reschedule Fee |
Remarks |
|
Beh Travel &
Tours Sdn Bhd |
9 days |
No charge |
|
|
Billion Stars |
9 days |
RM15 |
|
|
Cityline Travel Pte
Ltd |
5 days |
S$10 per ticket per way |
|
|
Coachliner 707
Travel & Tours Sdn Bhd |
9 days |
No charge |
|
|
Enrich Global
Holidays Services Sdn Bhd |
9 days |
RM10 |
|
|
Golden Coach (S) |
5 days |
S$5 per ticket |
|
|
Grassland Penang
Prangin Mall |
9 days |
No charge |
|
|
Gurun Supernice
Enterprise |
9 days |
No charge |
|
|
Intercity Coach |
9 days |
No charge |
|
|
Kerian Mewah Agency |
9 days |
No charge |
|
|
KPB Ekspress |
9 days |
No charge |
|
|
Lapan Lapan Travel (88
快车) |
5 days |
S$5 per ticket |
|
|
Luxury Coach Service |
5 days |
S$25/transaction + fare difference apply |
|
|
Meridian Holidays
Sdn Bhd |
7 days |
RM10 |
|
|
Penang Billion Stars |
9 days |
RM15 |
|
|
SC Southern Travel
& Tours Sdn Bhd |
5 days |
RM5 |
|
|
Sinar Afiqah
Enterprise |
9 days |
No charge |
|
|
SMB Express |
9 days |
RM5 |
|
|
Sri Maju Group |
Case by case |
Contact us for info |
|
|
Star Qistna Express |
5 days |
No charge for non-peak period. Top-up of fare difference apply during pre-peak or peak period |
|
|
Suasana Edaran
Express |
5 days |
10% from ticket price |
|
|
Superior Coach &
Tour |
7 days |
S$5 per transaction |
|
|
Super-Nice Express
Pte Ltd |
4 days |
S$5 per ticket |
|
|
Supernice Grassland |
3 day |
RM5 |
|
|
The One Travel &
Tours |
9 days |
20% of ticket value |
Reschedule is case by case basis |
|
Transtar Travel Pte
Ltd |
5 days |
S$10 per ticket per way |
|
*Please refer to the detailed refund and reschedule policy here.
*All information is correct as of 16 July 2020 and may change from time to time, depending on the operator.