Transtar does not guarantee a seat for any customer including online customer. Seats are first come first served. For cross border bus services between Singapore and Johor Bahru, the coach would only wait for no more than 15 minutes at custom. In the event of missed the bus because of long custom clearance, customer can ⁠use the same ticket for the next bus service on the same day.

Please be informed that seat numbers displayed on our website for WTS Travel tickets are for reference only. WTS Travel will arrange the bus type based on the total number of passengers, and specific seat assignments will be finalized on the day of departure.

Seat selection cannot be made during online booking and will be provided at check-in on the departure day. Your ticket guarantees a seat for the journey, and final seating details will be confirmed upon check-in.